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Terms of Service


Welcome to Instagas Limited (“Instagas”, “we”, “our”, or “us”). These Terms of Service (“Terms”) govern your access to and use of our services, including our website, mobile platforms, WhatsApp communication, social media channels, and any related services provided by Instagas.

By using our services or communicating with us, you agree to these Terms.

1. About Instagas

Instagas Limited is a company engaged in the supply and distribution of LPG gas and related services. We provide customer support, order processing, and service updates through digital and communication platforms.

2. Use of Our Services

You agree to use our services only for lawful purposes. You must not:

  • Provide false or misleading information
  • Use our platforms to send abusive, harmful, or unlawful content
  • Attempt to gain unauthorized access to our systems
  • Disrupt or interfere with our services

We reserve the right to restrict or terminate access to our services if these Terms are violated.

3. Orders and Service Requests

When placing an order or requesting service:

  • You agree to provide accurate contact and delivery information
  • Prices and availability may change without prior notice
  • Orders are subject to confirmation and acceptance by Instagas
  • Delivery timelines are estimates and may vary due to operational factors

Instagas is not liable for delays caused by circumstances beyond our control.

4. Communication via WhatsApp and Digital Channels

Instagas may communicate with customers through WhatsApp, SMS, phone calls, and social media messaging for purposes such as:

  • Order confirmations
  • Delivery updates
  • Customer support
  • Service-related notifications

By contacting us through these channels, you consent to receiving responses and updates through the same medium.

We do not send unsolicited marketing messages without customer consent.

5. Pricing and Payments

All payments must be made using approved payment methods. Instagas reserves the right to:

  • Update pricing at any time
  • Refuse or cancel orders where pricing errors occur
  • Suspend services in cases of non-payment

6. Intellectual Property

All content on our website and platforms, including logos, text, graphics, and designs, belongs to Instagas or its licensors and may not be copied, reproduced, or used without written permission.

7. Limitation of Liability

Instagas provides its services on an “as available” basis. To the fullest extent permitted by law:

  • We do not guarantee uninterrupted or error-free services
  • We are not liable for indirect, incidental, or consequential damages
  • Our liability is limited to the value of the service provided

8. Privacy

Your use of our services is also governed by our Privacy Policy, which explains how we collect and use personal data.

9. Third-Party Services

Our services may rely on third-party providers such as payment processors, delivery partners, and communication platforms. Instagas is not responsible for the policies or practices of these third parties.

10. Suspension or Termination

We may suspend or terminate access to our services if:

  • You violate these Terms
  • We suspect fraudulent or unlawful activity
  • Required by law or regulatory authorities

11. Changes to These Terms

We may update these Terms from time to time. Updated versions will be posted on our website with a revised date. Continued use of our services after changes means you accept the updated Terms.

12. Governing Law

These Terms are governed by the laws of the Federal Republic of Nigeria. Any disputes shall be subject to the jurisdiction of the appropriate courts in Nigeria.

13. Contact Information

If you have questions about these Terms, please contact:

Instagas Limited

Email: info@instagas.ng

Phone: + 2349161038928